Modem Not Working After Power Outage

But most of the time, people are going through Netgear, not working problem, when their Netgear router cannot detect the modem. The APC Back-UPS Connect CP12142LI is an uninterruptible power supply (UPS) that is specially designed to power compatible router/modems and VoIP telephony systems in case of emergencies for prolonged periods of time during a power outage. The Shaw modem is in an electrical room in the complex, I have no access to it. re: Wireless Router not working after power outage Posted by JPLIII on 1/9/10 at 1:31 pm to HurricaneDunc Did the unplug thing, in order, but I can't connect to the internet. This was working great until recently. My netgear router has stopped working after power outage. Power cycle ONT 3. Like other electronics, one of the biggest reasons you may benefit from rebooting your modem is because when you… Read more about Why You Need to Reboot Your Modem and How. Unable to connect to internet after a huge thunderstorm and service outage modem did not need to be replaced, it's unlikely that a power spike on the incoming. can a power surge turn on tv. They run for hours. DO NOT function during an electrical power or Broadband provider outage, or if your accout has been suspended. This setup has worked for a long time, but after a recent internet outage my bedroom mini is no longer able to access the Roamio. I have looked at different forums and none seem to address this topic. Product: HP 15 TS Notebook PC * power-on the ISP's modem, and wait for the lamps. 1 it appears to connect but I do not know the admin password. How to fix Wi-Fi that is not working on iPhone after iOS 13 update to these is the so-called modem/router power cycle. We are experiencing a phone and internet outage in Bend. But about 10 minutes later, I started thinking, "what if there was a power outage, and our home batteries were switched in?" I looked outside, and sure enough, the neighborhood was dark, and we were the only ones with power. BT Infinity Does Not Work in Power Cut (but ADSL used to) In order to use a "dial up" modem or what is an ADSL modem you would still need to be an ADSL broadband. Though this has not happened to me yet I dread that it will someday. I talked to this time said, it cannot be a software issue and there must be something wrong on site Well, I did not come up with the 'Software Issue' diagnosis. I have found that when the cable or power goes on the slights outage the Cube does not reconnect until I unplug it for 10 minutes and plug it back in. The same UPS that powers a PC only for about 20 minutes will likely run your gateway and router a good deal longer — perhaps for several hours. The tv upstairs works fine, but the one downstairs just shines the "Toshiba" logo at the bottom, but doesn't show anything. After a very short power outage less than 24 hours ago, the Wifi in my house is not being found in any of my devices (2 iPhones, HP Laptop, Xbox One). We have been having some storms here in Memphis quite a bit. Hi, my brother lap top is connect with my home internet. The Roamio is in a different room than the bridge/router/modem. Please check your connection and try again. Not saying that is the case here, just pointing out the considerations of buying and installing a surge protector. See if CenturyLink service is down or it's just you. Requires a clear view of the southern sky. Cox is aware of a network outage and is working hard to restore your service, so there's no need to contact us or troubleshoot further. Power outages and cable service. Using an Inverter for Emergency Home Backup Power. Server can't set IP after power outage. If that alone reconnects them, a Smart Plug may be all you need. On this same subject, we also had a power outage, with cameras not working afterwards. If you’re serious about protecting your computer equipment against power outages and surges, using an APC UPS along with PowerChute Personal Edition is an important part of your protection strategy. It wasn't long after the storm arrived that our power went out, but thanks to a UPS powering my cable modem and wireless router, the Internet access and the wireless network remained up for almost two hours. Your may be able to provide power to your modem and router (or a mixed single unit), but the devices on the lines the provide the connection to "home base" won't work over the line. com and write down the code so that they can find a fix for the problem. In the event of a power outage, I'd like to be able to manually. I have cycled the Netgear CG3100 router/modem three times and then tried a factory reset (paper clip through the pinhole in the back) but nothing has worked. I experienced this firsthand a couple of years ago when Hurricane Wilma rolled through Southwest Florida. Re: unable to pull IPV6 address after power outage Nothing unusual about that, since the Arris TM1602 is an EMTA telephone modem that does not support IPv6 on its data port. Disconnect your modem from the power and after 20 seconds reconnect it. Comcast Outage Map Reports. For background it is not uncommon where i live during hurricane season and or winter for power to be knocked out for a week or so at a time. Network problems after power outage. Reset modem and router. Ethernet port not working after power outage. Before you call to report an internet outage, please take a moment to follow these few easy steps to reboot and troubleshoot. If modem has battery, remove the battery from your cable modem (the battery is located on the bottom of the modem). Galileo is the European-built and operated alternative to GPS. If used, the power pack will kick in during a power outage to maintain the modem and its phone service. A service map shows that the outages appear to be centered in South Florida, the Northeast and Pacific. Common Problems With U-Verse Service and Equipment it didn't work, you might need to also reset the modem and the WiFi box. Can't connect to internet after power failure. This will come very handy where there's a power outage and your computer /router /modem shuts down. Restart your receiver: a. Common causes that require this process are power outages and IP loss from the modem. The only way to get it back online is to power it down and up. If one of your services is not working, please try the following steps to resolve your issue. I follow all the basic reset process (turn both modem and router off, power on modem, then after it is fine power on the router). If you unplug the modem and lights stay on, remove the battery from the modem. The HT1100 satellite modem connects to a satellite network to provide Internet service. Welcome to summer, and power outages. # Spanish translation of https://www. If you're having trouble connecting to the internet, try these tools and tips. Said in most cases with a power outage to simply power everything down, then fully boot up the modem, fully boot up the router and then fully boot up the controller in order. So, the AirPort Extreme might still power up, but the port will not allow a signal to pass. Find helpful customer reviews and review ratings for D-Link DIR-615 Wireless-N300 Router (Black, Not a Modem) at Amazon. If it doesn't, you may not have cameras if a power failure occurs while you're away from home. The router or modem don't seem to connect if I just leave them, which is a big problem. It can achieve a download speed up to 343 Mbps. How to know if my router is properly, all my services run smoothly? Why it happens that configuration is lost? Are there any benefits the settings saved in flash? Thank you. Extended Power Outage/Home Shutdown. Verify power is currently being supplied to the computer (check outlet) 2. I noticed that the modem had power but the ethernet light was out so I plugged it into my laptop and the. After a very short power outage less than 24 hours ago, the Wifi in my house is not being found in any of my devices (2 iPhones, HP Laptop, Xbox One). Common causes that require this process are power outages and IP loss from the modem. Wifi issues after a power outage? Hi, I had a power outage last night and can no longer hookup to my wifi. How to know if my router is properly, all my services run smoothly? Why it happens that configuration is lost? Are there any benefits the settings saved in flash? Thank you. This has happened twice now. net is compatible with a wide range of browsers. Fpr a time afterwards the internet modem did not work and then came on spontaneously. Comcast is one of popular telecom networks in the USA. I power cycle my router and modem daily (they are staying off 4 hours a day), but I keep the apex on static IP and keep its power on all the time and so far I have not had any issues. We just bought the E2500 router last week and had it all set up. When the power comes back on, they may start up in the wrong order, with the router starting before the modem is ready. Some devices might still work while others fail when this occurs. net, and Frontier) will generally stop working after four hours. Phone calls, text messages, social media and even radio and television can all. Home internet service providers (such as Suddenlink, Race Communications, Schat. Wireless not working after power outage. , but all other devices in the house have powered up fine and connect fine. reset phone after power outage. If the power goes out for any length of time over 4 hours, I lose all ability to control or monitor my smart devices and am basically paying for internet that does not work because the modem won't turn back on itself after a power outage. 1 I get "Server Not Found" When trying to access the modem via WIFI 192. See troubleshooting steps for Home phone. Addressing the question of why it appears that only Spark and not New Zealand’s other ISPs were affected, the company said it “can’t say what other networks experienced. Cox is aware of a network outage and is working hard to restore your service, so there's no need to contact us or troubleshoot further. Internet Router has no connection after a power outage? Internet; Members; Mentions; Tags; More; modem; connection issues; ConnectionLoss; Need more help? Get. @Naz62741176 @SkyHelpTeam Hi, the sky box hasn’t been working since yesterday and is showing satellite issues, when we called up they said they can’t send anyone out til the 17th nov! Not only are we going to miss all of our shows but we’re paying for a month of no tv!. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds. the number is XXXXXXX I already tried unplugging the wire from the modem for about 10 minutes + and. I had Power Failure Recovery enabled and set to 12 hours, which was more than enough but didn't seem to turn the outside lights back on. Comcast is one of popular telecom networks in the USA. Hello Friends, Welcome to Fixingblog. I contacted HP support and they basically said that the surge suppressor was the problem, but it is not. Unplug the power on all network devices (modem, router, BasicTalk Box), even if they are working properly. The router is only a couple of years old and a Linksys router. I'm not taking any chances after being about 50 feet away when lightning struck. I talked to this time said, it cannot be a software issue and there must be something wrong on site Well, I did not come up with the 'Software Issue' diagnosis. Disconnect the power cable for 10 seconds. Learn how to reset (reboot or restart) your Xfinity Gateway, modem or router. net, and Frontier) will generally stop working after four hours. WAN or LAN port not working. 0 Not connecting after power outage on ‎03-01-2019 03:12 SH2 are common to break during power outages/Surges, but it might just be a issue in your area effecting only some, if it doesnt fix in the next 48 hours give them another ring and say that its still not working etc etc and they will send out a enginner and they will replace. 0 then and stuck at this point. Common causes that require this process are power outages and IP loss from the modem. To reset your Spectrum receiver (cable box) Unplug receiver for 60 sec and then plug it back in. Read honest and unbiased product reviews from our users. Restart your receiver: a. So, the AirPort Extreme might still power up, but the port will not allow a signal to pass. Cable Box and TV won't turn on after Power Outage So our cable box and tv do not turn on after we got our power back. By: Keep the button pressed and held until the lights go off on the modem and turn back on. Can't connect to internet after power failure. If you run this command after the commercial power outage, broadband service provisioning can be configured but will not take effect. This setup has worked for a long time, but after a recent internet outage my bedroom mini is no longer able to access the Roamio. If you are a customer and experiencing a Frontier Internet outage, having issues with Frontier email login then list them here. If you are confident the power outlet that you have connected the NBN power supply or Network Termination Device to is working then your Network Termination Device may be faulty. the event of a power outage. If no, contact 8003913000 option 1 and have a technical agent reload your StaticIP into your CG. 00) I was told on my prepaid cell phone (Rogers) that it was the modem and a service call was in order. ATT INTERNET OUTAGE DALLAS UPDATE. WE CAN’T HELP YOU OTHERWISE. Working inside an electrical panel requires skill. They also said they show no internet outage for my area. Since the power came back on, our internet hasn't been working even though I already tried resetting it and unplugging then replugging it. Try to arrange a backup plan in advance with the office manager. I follow all the basic reset process (turn both modem and router off, power on modem, then after it is fine power on the router). The short and unhelpful answer is: Maybe. Sometimes resetting your Battery Backup Unit (BBU) is needed. Contact Us. If i restart it in sequence like modem first and router then everything is working ok. Now, if you are replying to the "techsupportgore" post, then do remember that we are not talking about using POTS amperage here. So we put together How do I check for a service outage with Comcast? to try to help. After a power outage last weekend, internet performance has been spotty. the event of a power outage. Power on. Edit: power button. com: News analysis and commentary on information technology trends, including cloud computing, DevOps, data analytics, IT leadership, cybersecurity, and IT infrastructure. Reset All Network Connections After Power Outage. Depending on your equipment type, a battery backup option is available to you. My mouse and keyboard became unresponsive (no power). How to Prepare for and Stay Comfortable During a Power Outage [Short term and Long Term] 1 15 Tips to Start Prepping. Luckily they had a backup of my system. The router config has not changed at all. This video walks you through restarting a router connected to a cable modem. The tv upstairs works fine, but the one downstairs just shines the "Toshiba" logo at the bottom, but doesn't show anything. It might be possible that for some strange reason, the actual firmware change, never took place, until the last reboot/power up cycle. Thread starter The power went out at 12. I've heard of power surges going through network cables and destroying entire LANs, but it would suck particularly bad to have a power surge through the network cable burn out my server. Home internet service providers (such as Suddenlink, Race Communications, Schat. And of course, there's no way to prevent it if the outage is sudden. I have changed the surge suppressors and it make's no difference. Make sure that you’ve reported your power outage to North Georgia EMC – we may not be aware that your power is out unless you let us know. Did you reset the modem after unpluging the power? If so, then try push the reset button reset the modem with power. I have found that when the cable or power goes on the slights outage the Cube does not reconnect until I unplug it for 10 minutes and plug it back in. Unplug everything in your home. If you had to remove the battery from the modem, put it back in. There will be a planned power outage on March 24, 2019 due to mandatory building hydro upgrade, which will impact Carry Telecom's call center. Of course, good connectivity also depends on the various routers and switches between you and the main Internet uplink at your ISP also having power. This also applies to cell towers after their backup. The router shows that it is charged and when I plug in the power, the cables in the back light up. My power went out last night but came back on after an hour. Power Light (Green) After the power cord is plugged into the back of the modem, the modem will start testing it's own hardware and software. Motorola surfboard modems not working after power outage. If that alone reconnects them, a Smart Plug may be all you need. a rule that if the Internet outage will send a team sonoff off and after 10 seconds turn Sepp (Sebastian Dudek) March 6, 2017, 6:05am #9 Maybe you could solve the root cause of this problem a buy a uninterruptible power supply. Users can ask and answer questions regarding Foscam IP Cameras. If it still doesn't work and you know you touched the proper pins, then the possible repairs I gave. It seems independent of switch (User A and B on the same switch and only one has internet access). 00 for each line that you cancel. If you are confident the power outlet that you have connected the NBN power supply or Network Termination Device to is working then your Network Termination Device may be faulty. If you do not have a power outage, make sure the power cords for the devices are plugged in to a functioning power outlet and that the outlet is not connected to a switch that might be turned off. If Cox is experiencing a total outage there’s nothing we can do to fix it. The energy we use doesn’t have to contribute to climate change. Check your modem light indicators. When trying to access the modem via 192. DO NOT function during an electrical power or Broadband provider outage, or if your accout has been suspended. Hey you're ahead of the game because you already know that power outages occur daily in your area. WAN or LAN port not working. I tried resetting multiple times. On routers with modular power supplies, the AC power and DC fail LEDs are not lit. then power on the isp modem/router. My five cameras have been connected to a regular base, even though one of the cameras is a Pro. I hooked up my other computer and it connected fine. How to Troubleshoot Problems in HughesNet. If the modems lights do not shut off after removing power, please see below*. You can now try using your phone again. Re: PowerEdge 6300 won't boot after power outage RagnarM, Ok, Kernal self test failed is your PERC 2 controller. Unable to repair internet connection after power outage - posted in Networking: Hello there, I hope that this is the correct forum to post this. 00) I was told on my prepaid cell phone (Rogers) that it was the modem and a service call was in order. Both the other computers in the room restarted fine. Usage subject to WildBlue’s Fair Access Policy. net, and Frontier) will generally stop working after four hours. Sorry to pile on, but I was about to ask the same question. If all of the indicator lights on your NBN router are off, this means the device is not getting any power or malfunctioning. We just bought the E2500 router last week and had it all set up. Sometimes simply shutting off and re-starting your modem will reset your connection. # Copyright (C) 2016, 2017, 2018 Free Software Foundation, Inc. The energy we use doesn’t have to contribute to climate change. Work is not the only thing affected in this situation. To reset your Battery Backup Unit: Unplug the electrical power cord of your BBU from the wall outlet. If that does not work, power off the monitor/TV and DVR with the USB cable connected. If the socket does not provide power, check your fuse panel to ensure that none of your fuses/breakers are off. With the proliferation of devices in households, that means both the security within your device and the security of your modem,” Spark said. I've called Time Warner tech support and they said my modem shows as offline since the power outage 2 days ago. The procedure does not involve any special equipment and will not harm the TV. When the power came back on, I couldn't get internet access. Wait for your receiver to start back up; Fibe TV customers: Restart your modem; Try another. # Copyright (C) 2016, 2017, 2018 Free Software Foundation, Inc. Ensure the power supply is plugged into a working outlet. Then when I disconnected the external USB hub, the computer sprang to life and booted all the way through to windows. So now I am asking? Does the battery in the modem indeed supply the phone with power out?. The will sync just fine. See if CenturyLink service is down or it's just you. re: Wireless Router not working after power outage Posted by JPLIII on 1/9/10 at 1:31 pm to HurricaneDunc Did the unplug thing, in order, but I can't connect to the internet. Both the other computers in the room restarted fine. Plug another device into the exact same power outlet socket to see if it is providing power. My main screen would be. Users can ask and answer questions regarding Foscam IP Cameras. If the connection problem only happens after you connect a specific device, then it's probably that device - not your broadband connection. I experienced this firsthand a couple of years ago when Hurricane Wilma rolled through Southwest Florida. : If you live in the area I do, power outages can be a bit common due to storms and such. After the full two minutes, restart the modem and only power back up other devices after. Hello Friends, Welcome to Fixingblog. Sometimes resetting your Battery Backup Unit (BBU) is needed. The modem and router lights are all on and shows normal. No Internet connection after a sudden outage. We did have a power outage this a. Re: Phones not working after power outage I had the same problem and after 2 1/2 hours of long distance calls with Rogers ($25. Will your DSL work in a power outage? No, because your DSL modem requires electricity to function, unless you have a backup generator or other power supply in your home. When a message that a modem must be. Another piece of advice tech support gave is, when the internet is not working properly, to run a System Status check at systemcontrolcenter. At this page users of Optimum services can see the realtime status of company services and can also get the updates for any outage or issue which is just arise over the network. Preparing for a Planned Outage If you’ve been notified that your home will be affected by a planned electric outage due to PG&E maintenance, here are some steps you can take to reduce the impact of the outage: • Keep important phone numbers (e. Satechi additionally has a brand new USB-C Lightning cable debuting alongside its 2-in-1 automotive charger. We make it easy for you to manage your account at anytime, right from your computer. The other one I need to push the start button on it. How to Hard and Soft Reset the Roku. could not connect to steam network after power outage that is not directly connect to my modem (with router) and yes, my desktop version can't manager and see. so i tested it by connecting it to a computer and was able to do hulu video etcbut because of my. I have a tech scheduled for the 15th, but I'd like to see if any of the experts here have any thoughts. When the power came back on, I couldn't get internet access. Lost power but that came on. If the modems lights do not shut off after removing power, please see below*. I reset both modem WiFi is not working, had a huge storm last night and when the power went back on. I think that's a fairly decent time frame, certainly enough that I ordered a new docsis 3. com: News analysis and commentary on information technology trends, including cloud computing, DevOps, data analytics, IT leadership, cybersecurity, and IT infrastructure. When your Wi-Fi® network goes down, it’s easy to get things up and working again. My router has the correct dns settings, my Updater ran successfully, I flushed cache, and still no blocking. Mediacom sucks in every way. Restart your receiver: a. Will 911 continue to work during a power outage? Yes. The router is on, the three lights on the right side are one, my computer connects to the router but can not connect to the internet. It's the second loudest noise I've ever heard. After one minute power on the camera. The only way to get it back online is to power it down and up. When the power came back on, I couldn't get internet access. To help verify this is not the issue, disconnect the power from the back of the modem and router. After a few seconds, my PC shut down automatically. I just can work out how they can't address the issue. It seems like it just wont accept any information coming from the modem. If the power goes out for any length of time over 4 hours, I lose all ability to control or monitor my smart devices and am basically paying for internet that does not work because the modem won't turn back on itself after a power outage. Applogies for any inconvenience. You can now try using your phone again. only my laptop is not connect with modem and internet. Phone calls, text messages, social media and even radio and television can all. Manually Resetting an APC Smart-UPS Battery Constant After New Battery Replacement. I might not have. Fpr a time afterwards the internet modem did not work and then came on spontaneously. my modem was 2. Any ideas what the problem could be, I have comcast cable? Would reinstalling the modem drivers solve this problem?. @Ditchwalk @LauraRBelin @CenturyLinkHelp @CenturyLink Notwithstanding whatever 'support' the Century Link Social Media Damage Control Team feigns while shoring up their brand, I would just consider whether this was a spot outage or not. The short and unhelpful answer is: Maybe. There will be a planned power outage on March 24, 2019 due to mandatory building hydro upgrade, which will impact Carry Telecom's call center. Ask Question Asked 9 years, Domain Controller not working till i make a ipconfig /renew. Power outages and cable service. Cox Phone Not Working. 1 I get "Server Not Found" When trying to access the modem via WIFI 192. My husband insists that we cannot turn our tv off ever - because of the power surge when it's turned on. When trying to resync the camera, it is flashing a Amber/orange light instead of blue. Re: unable to pull IPV6 address after power outage Nothing unusual about that, since the Arris TM1602 is an EMTA telephone modem that does not support IPv6 on its data port. This is defined as “passive” since the amplifier does not send any power to it (i. I have a cable modem and wireless router which require 12V 750mA and 12V 1000mA respectively. I have tried reestablishing a client connection but the Roamio does not see the MOCA network. The good news is the most common cause of failure for routers, PCs and other network equipment is heat damage. I've called Time Warner tech support and they said my modem shows as offline since the power outage 2 days ago. If your IPTV is not working properly (no signal, lost channels, lost audio) you will need to reset the ADB box(es) and you may also have to reset the Comtrend modem. Ensure that there is power going to your modem and/or router. Now Look At The Back Of Your Belkin Router You May See A Reset Hole. I think something might of happened seen this before? My internet was working fine until router and reset it. In case of power outage I cant drive 100 miles to reset and resync cameras every time there is a power outage. @emmah2484 @virginmedia I have registered for text updates and not been getting any, the whole of my area has had no landline since friday it says on the update every day it will be back by the end of today and guess what it's still not working. These often show up after an update or power outage because a reboot requires the device to request a new IP, and the router, having lost track of current IP assignments, issues a new IP that is in use by another device. I cant believe Netgear has not considered this very important fact. : If you live in the area I do, power outages can be a bit common due to storms and such. I even hooked up an older modem I had laying around but it wouldn't connect to the internet either. The outage, which started on Sunday afternoon, Dec. Reconnect the cable c. How can I get comcast to check the batteries on their equipment. I know it is receiving power. Re: Router wont work after power outage Power cuts usually take out both the modem and the router in a network. Server can't set IP after power outage. Home internet service providers (such as Suddenlink, Race Communications, Schat. Most contemporary network cards, hubs, and routers attempt to automatically determine the speed of each network connection. My five cameras have been connected to a regular base, even though one of the cameras is a Pro. I have looked at different forums and none seem to address this topic. All other electrical devices were fine, even the comcast modem plugged into the router is fine. I just can work out how they can't address the issue. 0 after power outage - posted in Windows XP Home and Professional: For starters I know next to nothing about computers, so please be really, really, really remedial with any. Please check your connection and try again. Follow the troubleshooting steps for your device below to resolve the issue. Sure, your laptop won’t unexpectedly shut down if your home experiences a power outage, but your modem and router will stop working which means the Wi-Fi signal in your home is lost and it’s only a matter of minutes before one of your kids comes running in, tablet in hand, asking, “What happened to the Wi-Fi?”. Re: Rebooting after power outage It definitely does not sound like it is acting right if it does it every time, and you have never had this issue before. Congratulations! If your cable modem is NOT working, see Troubleshooting Tips below. If you are confident the power outlet that you have connected the NBN power supply or Network Termination Device to is working then your Network Termination Device may be faulty. Hi I have a slight problem. Check the “online” light on the modem. The short and unhelpful answer is: Maybe. Verify power is currently being supplied to the computer (check outlet) 2. Get into contact with them to find out if there is a reported outage in your area, and to report it if they are unaware. Which would be odd, but could in fact happen. One thing for them to come on when power is restored but another thing when you no longer can control them. 00) I was told on my prepaid cell phone (Rogers) that it was the modem and a service call was in order. And of course, there's no way to prevent it if the outage is sudden. Never replace a circuit breaker or fuse with a higher rated one because this can cause overheating and fire. Post yours and see other's reports and complaints. Service providers should reveal details about why an outage happened, what they’re doing to make it not happen again, and should clearly communicate with customers (frequently) on the ETA of the outage. Reset All Network Connections After Power Outage. In our increasingly digital world, a mobile phone or other portable device is often a one-stop communication device. Apologize if there is an answer elsewhere. For background it is not uncommon where i live during hurricane season and or winter for power to be knocked out for a week or so at a time. I have a cable modem and wireless router which require 12V 750mA and 12V 1000mA respectively. Verify power is currently being supplied to the computer (check outlet) 2. Cable and DSL Modem Routers. Using an inverter for emergency power is by far the most common use. Read honest and unbiased product reviews from our users. Step 1: Ensure that there is power going to your modem and/or router. Not saying that is the case here, just pointing out the considerations of buying and installing a surge protector. you could also just unplug the router for 2 hours and it will give a new DHCP. I tried powering down modem-router-roku and then powering back up, but no change. How to fix Wi-Fi that is not working on iPhone after iOS 13 update to these is the so-called modem/router power cycle.